Shipping & Returns

Shipping information

All products are dispatched from our base in Dublin 8 via courier/An Post within 2 working days.  More specific information will be in the product information section if a product happens to deviate from this standard. 

Delivery in Ireland

Small packets are €5/ FREE SHIPPING on all orders OVER 75€

Shipping to UK  

Small packets are €9/ After which the weight of your shopping cart will determine your shipping

Rest of the World  

The weight of your shopping cart will determine your shipping

Easy Returns & Exchanges

At April and the Bear we want you to love every item you buy, so we know that from time to time you may like to return an item. If you would like to make a return, we ask you get back to us with this decision within 1 week of receiving the product. Once the return has been approved by A&TB, the product must be received in by us within 1 week from that date or it will not be accepted.
Always contact us before returning a product as it will more than likely be rejected otherwise — contact us at hello@aprilandthebear.com
Also please note, if you availed of our Free Shipping Over 75euro when placing your order - when you return the order/ part order, the shipping cost will come out of your refund amount. 

Terms

When posting your item back, you must obtain proof of postage of your return. We are not responsible for items lost or damaged in transit.

The cost of returning the goods is your responsibility.

You are responsible for packaging the return appropriately.

Any items which arrive back broken due to insufficient packaging will not be refunded. 
Personalised or custom order items are non-refundable unless damaged or faulty.

Deliveries

Please note that ALL deliveries will be made between 9 - 5pm on a working day, this means that all shipping addresses need to have a person available between these times to accept. Parcels that need to be re-directed due to no-one being at address will incur additional shipping charges. 

Fragile Items

Please note that the larger items in our store (eg Circum Mirrors) are sent with specialist couriers and need to be sent to an address where a signee can take in the piece between 9 - 5pm Monday to Friday, if this not the case please email Siobhan on hello@aprilandthebear.com before you place your order.  Parcels that need to be re-directed due to no-one being at address will incur additional shipping charges. 

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